We want to ensure that every visit to the pamper lounge is enjoyable and comfortable. We ask for your consideration in the following areas.

When to Arrive For Your Treatment

We advise you to arrive 15 minutes prior to your treatment to allow for the full course of your treatment to be completed. If you are a new client, it is required that a form be completed to allow your therapist to best understand your needs and requirements. If you have visited us before or if it’s your first visit, this time bracket also allows you to change if that is required and prepare for treatment; also to enjoy a herbal tea or water. We find that if you had time to relax and wind down prior to your treatment you get the most out of it.

If You Are Late

We always appreciate if you simply call to allow your therapist to know that you will be late. When you arrive late we adjust the treatment to fit the time available if need be.

Salon Etiquette

We want to provide an ambient and relaxing environment for all clients to benefit, so we kindly ask for your consideration by turning off your mobile phone and using a lowered voice. "Thankyou"